If you need immediate assistance or would like to talk to a person live, our team is available via live chat.

Our team responds to all emails in the order in which they are received. We typically respond within 48 business hours.
If your message is of urgent nature please include "urgent" in the message.

If you need immediate assistance or would like to talk to a person live, our team is available via phone.
Monday – Thursday 9am-5pm EST
Friday 9am-3pm EST

SHEFIT

No, your Tier Level does not expire. However, you can always move up to a higher Tier by meeting the minimum requirements for each level.

In order to maintain your tier level, you must meet the minimum purchase threshold for that tier each year to maintain your status.&nbsp;&nbsp;

Does my Tier Level expire?

Rewards

Measuring

Do you have a bra that is not X-back or Racer back?

What if my measurements fall into multiple sizes?

Do I wear the same size bra in each style?

Why is my Low Impact Sports Bra and Lounge Bra so tight?

What are some signs that my bra doesn’t fit?

Can I use my traditional bra size to find my SHEFIT bra size?

I need help with the fit of my bra.

Fit or Sizing Questions

Return Policy

How do I do a return?

Holiday Return Window

SHEFIT® Bras

SHEFIT® Apparel and Swim

Accessories

International Returns

How many times can I exchange my order?

Will I be refunded shipping and Green Shipping Protection?

Where do I take my return package to send it back to SHEFIT?

When will my exchange order be shipped out?

How long does it take for me to get my refund?

I paid through Afterpay, how will I be refunded?

Gift Cards

Returns

You entered the wrong shipping address at checkout.

When will my order ship?

Shipping Estimates

Order Tracking

Free Shipping

International Shipping

My package got marked as Return to Sender, what do I do?

I received the wrong item, what do I do?

Where is my package, the tracking says it was delivered?

Where is my package, the tracking hasn’t moved?

Holiday Shipping Deadline

Shipping

Afterpay

Where can I learn more about Afterpay and their Privacy Policy?

How do I return or exchange an item purchased using Afterpay?

How do I use installments by Afterpay?

What items are not eligible for installments by Afterpay?

What if I can’t make my Afterpay Installments?

Shop Pay

How do I change my Shop Pay information?

How do I know if I used Shop Pay?

What is GovX?

Payment

How do I earn points?

How do I use my points?

Do my points expire?

What are the Tier Levels?

How do I share my referral link?

Birthday Points

Buy One Get One Promotion

Why can't I use my promo code?

Promotions

Ultimate Sports Bra®, Flex Sports bra™, Low Impact Sports Bra, Lounge Bra, Seamless Shorts, Booty Shorts, Mesh Long Sleeve Crop Top

Boss Leggings, Seamless Leggings, Clip Tank™, Mesh Peakaboo Tank, Crop Tank, Comfort Hoody

Laundry Tips

Do the straps on my bra have to be undone to wash?

Can I use Oxi Clean?

Can I use fabric softener?

Do I have to handwash?

Do I take the pads out to wash my bra?

Do I have to use the laundry bag?

How often should I wash my bras?

Durability

Care Instructions

Do you have a nursing bra?

Breast Surgery

SHEFIT Imposters - Is it a counterfeit?

SHEFIT's Patented Design Information

Lume X SHEFIT Giveaway

What is Green Shipping Protection and why do I need it?

What is Carbon Offset?

Green Shipping Protection - Corso

Fleet Feet

Life Time Fitness

Running Room Canada

Love is Pink

Big Peach Running Co.

A Snail's Pace

Forever Yours Lingerie

Runners Athletic Co

Bra Genie

The Bra Spa

Up and Running Dayton

Where Can I Buy SHEFIT?

What are the store hours and address?

What kind of items can I buy?

Can I return Warehouse Sale Store items?

Can I apply a discount in-store?

Warehouse Sale In-Store Shopping

How to become an Affiliate?

PR/Press Inquiries

Affiliates & Partnerships

Does my Tier Level expire?Updated 9 months ago