If you need immediate assistance or would like to talk to a person live, our team is available via live chat.

Our team responds to all emails in the order in which they are received. We typically respond within 48 business hours.
If your message is of urgent nature please include "urgent" in the message.

If you need immediate assistance or would like to talk to a person live, our team is available via phone.
Monday – Friday 9am-2pm EST

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SHEFIT help center includes helpful information and FAQ for customers. 

SHEFIT Help Center

Our shipping team is committed to fast and accurate processing. Orders are processed and shipped within 1-3 business days (Monday-Friday, excluding holidays) after your order has been placed. 
 
Orders will not ship on the following holidays if the holiday falls on a business day. 
New Year's Day 
Good Friday 
Memorial Day
4th of July
Labor Day 
Thanksgiving Day 
Day After Thanksgiving
Christmas Eve
Christmas Day

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