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Returns

Return Policy

We will be sad to see you disappointed, but we want you to be delighted with your SHEFIT purchase. If for any reason you're not happy with your item, you have 30 days from the date of purchase (we use the date of delivery, but that's long-winded) to

How do I do a return?

Initiate your return at SHEFIT Returns. You will need your order number and the shipping zip code to create a return. Your order number can be found on your packing slip or in your order confirmation email. If your order was already exchanged...

Holiday Return Window

Purchases made between October 31, 2024 and December 31, 2024 are eligible for return or exchange until February 15, 2025.

SHEFIT® Bras

The Game-Changer Promise Our Bras are designed to change the game. We’re committed to providing one that fits and supports you in ways you never imagined. Try it on. Take it for a test run. Sweat in it. If it doesn’t work for you, it can be...

SHEFIT® Apparel and Swim

Our SHEFIT® apparel can be returned for a full refund or exchange if the tag is still attached and has not been worn. We require all apparel to be clean and in new condition. The swim bottoms must have the hygiene sticker still attached. Items...

Accessories

SHEFIT® accessories can be returned if they are in new condition and the packaging is intact.

International Returns

International orders can submit a return but will have to pay for the return mailing label and can only process a return for refund at this time.

How many times can I exchange my order?

You can make one exchange per item, free on us! If you need to do an additional exchange you would have to pay for return shipping.

Will I be refunded shipping and Green Shipping Protection?

No. Shipping and Green Shipping Protection will not be refunded if you choose to return your product for a refund.

Where do I take my return package to send it back to SHEFIT?

Our return labels are all USPS prepaid mailing labels. We recommend dropping your return package off at a USPS facility and asking for a receipt for proof and tracking information.

When will my exchange order be shipped out?

Your exchange order will ship once your item(s) have been received at SHEFIT and processed. We process returns within 2 business days.

How long does it take for me to get my refund?

Once your return has been received to the facility, it can take 1-2 business day to be processed. Once processed, it can take 3-5 business days for your bank to release those funds back to your account. If you used AFTERPAY or KLARNA your refund...

I paid through Afterpay, how will I be refunded?

SHEFIT will refund to the original payment method used, if you used Afterpay they will be refunded, and those vendors will then issue the bank attached to your account a refund.

Gift Cards

SHEFIT Gift Cards and in-store credit gift cards are final sales, and no refund can be issued once a gift card is purchased.