If you placed your order with the incorrect shipping address please contact [email protected] as soon as possible. If your order has not been processed the shipping address can be corrected. If the order has been processed we may not be able to...
Our shipping team is committed to fast and accurate processing. Orders are processed and shipped within 1-3 business days (Monday-Friday, excluding holidays) after your order has been placed. Orders will not ship on the following holidays if the...
All shipping estimates are determined by the carrier. Shipping estimates can change depending on the carrier and environmental conditions such as weather. All shipping timelines reflect order processing times (1-2 business days) and shipping...
When your order is processed it will be assigned a tracking number. Tracking information will be updated by the carrier once they are in possession of your order, this can take up to 12 hours to update. You will receive a shipping notification...
Free shipping promotions will only apply to US domestic orders.
International shipping fees are calculated at the time of checkout and are dependent on your shipping address. At this time, we are unable to ship to an international PO Box.
If you notice that your package is marked as Return to Sender by the carrier, please contact our Support Team at [email protected] with the subject line Return to Sender include your order number. A refund for the items in the order will be...
Our shipping team takes pride in packing the correct item(s) in every order. However, if a mistake is made, we want to make it right. Please send our support team an email at [email protected] with a photo of each item(s) tag as well as the...
Orders that have been marked by the carrier as delivered but cannot be located could be considered missing after 5 days of being marked as delivered. If you purchased Green Shipping Protection, claims for orders marked as delivered must be filed...
Domestic orders that have not moved in transit after 7 days could be considered missing. International orders that have not had any tracking activity in 20 days could be considered missing. If you purchased Green Shipping Protection, claims for...
SHEFIT® cannot guarantee that your order will arrive in these timelines, these are only estimated times. The last dates for your order to be placed for a December 24, 2023 delivery date are December 13, 2023 for Standard Shipping and December 19,...